Effective Date: October 7, 2026
These Terms of Service govern your use of the Cortes Towing website and any inquiries or service requests submitted through it. By using this website, you agree to these terms.
1. Services
Cortes Towing provides towing and vehicle transportation services, including:
Car Towing
Motorcycle Towing
Boat Towing
RV Towing
Truck & SUV Towing
Service availability may depend on vehicle type, size, condition, location, access, destination, equipment requirements, and other factors.
Submitting a request through the website does not guarantee that service will be available.
2. Service Requests
When requesting towing service, you agree to provide accurate information, including when applicable:
Your name
Contact information
Vehicle type
Vehicle make and model
Vehicle condition
Pickup location
Requested destination
Relevant access information
Vehicle modifications or special circumstances
Providing accurate information helps Cortes Towing evaluate the service request and determine an appropriate towing solution.
3. Pricing
Towing prices may vary depending on factors such as:
Vehicle type
Vehicle size or weight
Pickup location
Destination
Distance
Access conditions
Equipment required
Complexity of the towing request
Any estimate provided may be based on the information available at the time.
Additional conditions discovered at the pickup location may affect the final price.
4. Payment
Payment for towing or transportation services is due according to the terms provided at the time service is arranged.
Accepted payment methods may vary.
Customers are responsible for any agreed charges associated with the requested service.
5. Vehicle Access and Authorization
By requesting towing service, you confirm that you are authorized to request transportation of the vehicle.
You are responsible for providing access to the vehicle, keys when required, and any information necessary to perform the requested service.
Cortes Towing reserves the right to decline service when ownership, authorization, access, or safety concerns cannot be reasonably resolved.
6. Vehicle Condition
Customers should disclose any known vehicle conditions that may affect towing, including:
Mechanical damage
Accident damage
Flat or missing tires
Steering problems
Brake problems
Drivetrain issues
Suspension modifications
Lift kits
Lowered suspension
Oversized tires
Trailer problems
Fluid leaks
Other unusual conditions
Failure to disclose important vehicle information may affect service availability, equipment requirements, or pricing.
7. RV, Boat, and Larger Vehicle Requests
RV, boat, truck, and SUV towing may require additional information before service can be confirmed.
This may include:
Vehicle dimensions
Approximate weight
Trailer condition
Hitch information
Access restrictions
Vehicle configuration
Cortes Towing may decline a request if the vehicle or transport situation cannot be handled safely with available equipment.
8. Pickup and Delivery
Customers are responsible for providing accurate pickup and destination information.
Cortes Towing is not responsible for delays caused by circumstances outside reasonable control, including:
Traffic
Road closures
Weather
Accidents
Emergency activity
Restricted access
Incorrect customer information
Mechanical or equipment issues
9. Personal Property
Customers should remove valuable or fragile personal belongings from the vehicle whenever possible before towing.
Cortes Towing is not responsible for unsecured personal items left inside a vehicle unless otherwise required by applicable law.
10. Safety
Safety is a priority during towing and transportation services.
Customers must follow reasonable safety instructions provided by the towing operator.
Cortes Towing may refuse or discontinue service if conditions create an unreasonable risk to customers, employees, vehicles, equipment, or the public.
11. Website Use
You agree not to misuse this website or attempt to interfere with its operation.
You may not use the website to:
Submit false or fraudulent requests
Attempt unauthorized access
Upload malicious content
Interfere with website functionality
Violate applicable laws
12. Website Information
We make reasonable efforts to keep the information on this website accurate and current.
However, service descriptions, service areas, availability, and other information may change.
Website content should not be treated as a guaranteed quote, promise of availability, or binding service commitment.
13. Third-Party Links
The website may contain links to third-party websites, maps, platforms, or services.
Cortes Towing is not responsible for third-party content, availability, privacy practices, or terms.
14. Limitation of Liability
To the extent permitted by law, Cortes Towing is not responsible for indirect, incidental, special, or consequential damages arising from use of the website or inability to access it.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
15. Changes to These Terms
Cortes Towing may update these Terms of Service from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of the website after changes are posted indicates acceptance of the revised terms.
16. Governing Law
These Terms are governed by applicable laws of the State of California and any other laws that may apply to the services provided.
17. Contact Information
If you have questions about these Terms of Service, contact:
Cortes Towing
Phone: (408) 515-6632
Email: Sulma.caballero1@gmail.com
By using this website or submitting a towing request, you acknowledge that you have read and understood these Terms of Service.