Effective Date: October 7, 2026
Cortes Towing respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting towing services.
This Privacy Policy explains what information we may collect, how we may use it, and the choices you have regarding your information.
Information We May Collect
When you contact Cortes Towing or submit a service request through our website, we may collect information such as:
Your name
Phone number
Email address
Pickup location
Vehicle information
Requested destination
Details about your towing request
Any other information you voluntarily provide
We may also collect basic technical information through website analytics, such as browser type, device type, pages visited, and general website usage information.
How We Use Your Information
We may use the information you provide to:
Respond to towing and transportation requests
Contact you regarding your service inquiry
Provide requested services
Confirm pickup and destination details
Improve our website and customer experience
Respond to questions or customer service requests
Maintain business and service records
Help protect against misuse, fraud, or security concerns
Phone Calls and Messages
If you provide your phone number, Cortes Towing may contact you regarding your service request, appointment, towing inquiry, or other communication related to the services you requested.
Standard phone or messaging rates may apply depending on your service provider.
Email Communications
If you provide your email address, we may use it to respond to your inquiry, provide information related to your request, or communicate about services you have requested.
You may contact us at any time if you no longer wish to receive non-essential communications.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality and understand how visitors use the site.
Cookies may help us understand information such as:
Pages visited
Time spent on the website
Device type
Browser type
General traffic patterns
You can usually disable cookies through your browser settings if you prefer.
Sharing of Information
Cortes Towing does not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website, provide requested services, process communications, or support normal business operations.
We may also disclose information when required by law or when necessary to protect our legal rights, property, customers, or others.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services such as mapping tools, analytics platforms, contact forms, or other website technologies.
Cortes Towing is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies separately.
Data Security
We take reasonable steps to protect personal information submitted through our website.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
Children’s Privacy
The Cortes Towing website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
Your Privacy Choices
You may contact us to ask questions about the personal information you have provided or to request corrections or deletion where applicable.
Certain information may need to be retained for legal, accounting, business, or service-related purposes.
Changes to This Privacy Policy
Cortes Towing may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Contact Cortes Towing
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Cortes Towing
Phone: (408) 515-6632
Email: Sulma.caballero1@gmail.com
By using this website, you acknowledge that you have read and understood this Privacy Policy.